International Research Symposium 2021

BUSINESS RESILIENCE IN HOSPITALITY

Two Days Of Interaction & Co-Creation

FROM ABSTRACT TO PUBLICATION

The current situation presents many challenges for the celebration of professional meetings, but also opportunities to increase the interaction between researchers from different institutes and across borders.

 

This year’s Research Symposium will not revolve around the presentation of peer-reviewed papers, but instead around establishing cooperations in international research leading to publishable and impactful co-authored work as a result of and after the event.

 

The purpose of the Hotelschool The Hague Research Meetings is twofold: to bridge the gap between academic research and professional practice, and to support and enable researchers to turn their studies into high-quality publications.

KEYNOTES | INDUSTRY MEETS ACADEMY
Futuristic World

The Future

Of Travel

Ms. Petra de Ruiter

(COO Transavia)
 

Prof. Brian King

(Hong Kong Polytechnic University)

Travel has come to a full stop, and it is hard to envision the path to re-opening. South-East Asia is ahead of Europe; what lessons can we learn from that experience about the role of security measures? Can this help us imagine how and when leisure travel may pick up in Europe? Prof. Brian King and Petra de Ruiter look at these questions in these two different geographical contexts

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The Future

Of Hospitality

Mr. Tim Davis MBE

(PACE Dimensions)
 

Prof. Jeroen Oskam

(Hotelschool The Hague)

Scenario planning provides a method to discuss future uncertainties and their possible outcomes. At several moments we have thought that there was light at the end of the tunnel, until a new development of the virus or other event changed our hopes. Tim Davis and Jeroen Oskam discuss the most likely scenarios out of the crisis.

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Recovery

in China

Mr. Bernardo Cabot

Meliá Hotels International
 

Prof. Dimitrios Buhalis

( Professor at Bournemouth University Business School)

What will the re-start of the industry look like? Will we see changes in portfolios, and how will companies react strategically to changes in business travel and MICE? Prof. Dimitrios Buhalis and Bernardo Cabot discuss recent developments in China.

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The Future of

The Hospitality Profession

Ms. Caro van Eekelen

Organization-Transformation Expert
 

Prof. Tom Baum

( University of Strathclyde)

The crisis will probably change the way we work for years to come. Contactless transactions in hotels, home deliveries for restaurants, automatization and robotization… At the same time, when businesses re-open staff shortages may be even more problematic than before. How do prof. Tom Baum and Caro van Eekelen see the future of our profession.

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TOP HOSPITALITY JOURNALS | EDITOR'S SESSIONS

Prof. Bruce Tracey

Prof. Peter Lugosi

Prof. Fevzi Okumus

Prof. Jean-Pierre van der Rest

Prof. Dimitrios Buhalis

 
PAPER PRESENTATIONS | RESEARCH TRACKS
Industry Resilience: how will tourism recover?
Education Resilience: how will students recover?
Business Resilience: how will hotels and restaurants recover?
People Resilience: how will professionals and talents recover?
 
 
PROGRAM DAY 1 | THURSDAY APRIL 15

09.45 | Doors Open
10.00 | Opening & Program Introduction
10.15 | The Future of Travel Keynotes
10.30 | Panel Debate with speakers
10.45 | Discussion and networking moment (in 5 sub-groups)
11.05 | Coffee Break
11.15 | The Future of Hospitality
11.30 | Panel Debate with speakers
11.45 | Discussion and networking moment (in 5 sub-groups)
12.05 | Lunch Break
12.30 | Parallel Paper Sessions (Interactive Breakouts)
1. Industry Resilience: how will tourism recover?
2. People resilience: how will professionals and talents recover?
14.00 | Plenary Wrap Up
14.10 | Virtual Drinks & Networking

PROGRAM DAY 2 | FRIDAY APRIL 16

09.45 | Doors Open
10.00 | Welcome & Review Day 1
10.10 | Recovery in China Keynotes
10.25 | Panel Debate with speakers
10.40 | Discussion and networking moment (in 5 sub-groups)
11.00 | Coffee Break
11.10 | The Future of the Hospitality Profession Keynotes
11.25 | Panel Debate with speakers
10.40 | Discussion and networking moment (in 5 sub-groups)
12.00 | Lunch Break
12.30 | Paper Sessions (Interactive Breakout)
> Business resilience: how will hotels and restaurants recover?
13.50 | Coffee Break
14.00 | Hospitality Journals
Hospitality journals - Cornell Quarterly - International Journal of Contemporary Hospitality Management - Journal of Hospitality and Tourism Research - Hospitality and Society - Tourism Review
15.00 | Closing & Virtual Drinks

FULL PROGRAM OVERVIEW | RESEARCH SYMPOSIUM 2021